Central Intake Line Protocol
Banyan Community Services Outreach Program Workers operate the Central Intake Line.
905 544 7778
The Banyan Community Service Outreach Program Worker will contact the family within 2 working days of the initial referral call. The first screening meeting will be scheduled within 5 days of the original referral call.
The Central Intake Line is not an emergency or crisis line.
Child Welfare Protocol
The Child and Family Services Act specifies that if a child is in need of protection then Children’s Aid Society or Catholic Children’s Aid Society must become involved. With regard to children under 12 in conflict with the law, a child is deemed to be in need of protection when the child has caused serious injury to another person, caused serious damage to another person’s property; and/or any of the following:
The caregiver has encouraged the child’s behaviour;
The parent or person having charge of the child does not provide, or refuses to provide, or is unavailable to provide those services or treatment necessary to prevent a recurrence;
Adequate supervision is necessary to prevent a recurrence and the child’s parents or person having charge of the child does not provide adequate supervision for the child;
The child’s parent is passive in finding the required treatment resources or in providing adequate supervision to prevent the commission of serious acts.
A call will be initiated to the appropriate Children’s Aid Society when the police officer or others working with a child under 12 years of age in conflict with the law have reason to believe that the child may be in need of protection.
Children’s Aid Society of Hamilton 905 522 1121 Catholic Children’s Aid Society of Hamilton 905 525 2012 After Hours (both Societies) 905 522 8053